FAQs

  • Yes, we do! (Almost) All patients need to have a face to face intake visit to establish care, but we can provide telehealth follow up care after that. We are licensed in North Carolina and South Carolina.

  • We see patients in office at our main location in downtown Greenville, SC and by telehealth. Our address is 1068 N Church St Suite 102.

    We provide evening and weekend hours.

  • We specialize in comprehensive care for young adults to age 30. While our practice is focused on young adults, we do work with a limited number of older patients when the goals align with our approach. If you’re not sure, reach out—we’re happy to explore fit.

  • We are not in-network with insurance companies. That means we don’t submit claims directly, and we don’t maintain a billing department. Why? Because the current insurance model isn’t built for the kind of care we provide.

    Most insurance plans are designed for common problems that can be handled in 10-minute visits. Our patients come to us for something different—care that’s thorough, thoughtful, and designed for complexity. Being in-network would make that nearly impossible.

    That said, we do help you use your insurance when possible:

    • We’ll provide a Superbill (a detailed receipt with diagnosis and procedure codes)

    • You can submit it yourself through your insurance portal

    • Or we can submit it for you electronically during your visit for a small convenience fee

    We also offer a complimentary benefits check to help you understand your out-of-network coverage. Just click the blue arrow or contact us with your information—we’ll walk you through it.

  • We’re a small, patient-centered practice focused on delivering thoughtful, individualized care—especially for people with complex or overlapping conditions.

    Our rates vary based on the type of visit, length of time, and location, but most new patient evaluations range from $400–$800. Follow-up visits and therapy services are billed based on time and typically start around $225.

    We’re happy to walk you through the specific costs based on your needs after reviewing your triage form—no surprises.

    For more detail, visit our Fees & Policies page, or contact us directly.

  • Yes—we prescribe a wide range of medications as appropriate, based on your needs and goals.

    Our prescribing approach is individualized and thoughtful. We use a wide range of medications to support things like pain, autonomic activity, attention, mood, sleep, and nervous system regulation. Some treatments may be conventional, while others are more integrative or supportive in nature.

    Our goal is always to help you feel better and do more—without creating new problems in the process. That’s why we rarely use narcotics or medications with high addiction potential. Every treatment we offer is based on a careful weighing of risks, benefits, and what makes sense for you.

  • As a general rule, no.

    We care deeply about the long-term health and safety of our patients—especially young people. Narcotics may offer short-term relief, but they rarely lead to long-term healing, and they carry risks we don’t take lightly.

    We specialize in finding alternatives, not defaulting to opioids. In rare cases, we may consult or coordinate care where an exception is warranted, but this is not the focus of our practice.

    If you’re seeking narcotic treatment, we may not be the right fit—and that’s okay. We want you to get the care that aligns with your goals.

  • Yes—we offer several procedures that target pain at its source.

    While pills circulate through your entire body, procedures allow us to deliver treatment directly to the affected tissues. These include:

    • Local anesthetics and anti-inflammatories

    • Trigger point or joint injections

    • Regenerative (pro-inflammatory) therapies

    • Botulinum treatments (Botox and Xeomin)

    • Non-medication-based neuromodulation

    These options are discussed and tailored based on your symptoms, goals, and treatment plan.

  • “Neuromodulators” refer to medications like Botox, Xeomin, and Dysport. We primarily use Botox and Xeomin in our practice.

    These medications work by reducing nerve activity. While best known for cosmetic use—relaxing muscles that cause wrinkles—they also help treat:

    • Migraine

    • TMJ and jaw tension

    • Neck and facial pain

    • Autonomic issues like excessive sweating or salivation

    In these cases, we’re not chasing beauty—we’re calming overactive nerves.

    Learn more on our Neuromodulator page.

  • Yes. Our practice primarily focuses on the therapeutic use of Botox and Xeomin to treat:

    • Chronic migraine

    • TMJ and jaw pain

    • Neck tension and cervical dystonia

    • Spasticity and myofascial pain

    • And more

    We are also certified and highly skilled in cosmetic applications, and are happy to provide those treatments as part of a holistic plan to help you look and feel your best.

  • Absolutely! We offer Botox and Xeomin for both medical and cosmetic purposes.

    If you're receiving treatment for migraine, TMJ, or neck pain, and a family member is interested in cosmetic use (like reducing wrinkles or facial tension), we’re happy to help with both.

    Just a heads-up: Neuromodulators like Botox are effective for softening lines and wrinkles, but they don’t address all cosmetic concerns. We’ll provide a consultation and honest guidance—but we don’t offer fillers or other aesthetic procedures.

    Learn more on our Neuromodulators page.

  • It depends on the use. See our Botox & Xeomin page for more details. The long and short of it is that out-of-pocket use of neuromodulation for cosmetic or non-covered use is fairly straightforward. Using insurance benefits makes it complicated quickly.

    Because of the price of Botox and Xeomin, we do work with insurance companies to provide coverage for certain conditions, however we are out of network and payment is due on day of service. Check out our Botox and Xeomin page for more details.

  • It’s impossible to list them all—but we specialize in treating complex, overlapping conditions that often fall between medical specialties.

    Some of the most common issues we help with include:

    • Concussion & post-concussion syndrome

    • Chronic migraine & headache

    • ADHD, fatigue, and brain fog

    • TMJ and facial pain

    • Fibromyalgia and dysautonomia

    • Gut issues (like IBS) linked to diet, stress, and gut regulation

    • Chronic pain in neurodivergent or highly sensitive individuals

    One common theme: we can help people when everything “looks normal,” but nothing feels right—and no one else seems to have a plan. If your current care team is coming up short, we may be the next step.

    See our Services page for more information or contact us to explore whether we’re the right fit.

  • We don’t officially use that label—but we do integrate treatments across specialties and disciplines.

    We're a traditional medical practice, trained at the highest levels of academic medicine, and we provide evidence-informed care that may include:

    • Conventional medications and procedures

    • Functional medicine testing and targeted treatment plans

    • Lifestyle, nutrition, and behavioral strategies

    • Supplements, vitamins, and select non-Western approaches

    We use functional medicine testing when it adds meaningful insight—especially in areas like inflammation, gut health, micronutrient imbalances, or hormonal regulation. These tools help us see what might be missed in standard labs.

    You might say we’re open-minded, well-informed, and deeply committed to helping you feel better—using whatever tools work best for you.

  • Yes—we practice evidence-informed care.

    That means we rely on the best available scientific research to guide our decisions, while also recognizing that many of the complex conditions we treat—like chronic migraine, dysautonomia, or post-concussion syndrome—may not have perfect national guidelines or clear-cut studies.

    We prioritize treatments that are both effective and safe, based on existing evidence. When more exploratory options are considered, we make those decisions together, carefully weighing risks, benefits, and what makes sense for you as an individual.

    We don’t chase trends—but we don’t ignore promising tools either. We bring science, experience, and partnership into every plan.

  • Functional Medicine is an approach to care that focuses on finding the root cause of symptoms—especially when standard tests have come back "normal" but you still don’t feel well.

    Unlike conventional medicine, which is often centered on identifying disease, Functional Medicine looks for underlying imbalances—inflammation, nutrient deficiencies, hormone disruption, gut health, or nervous system regulation—that may be contributing to how you're feeling.

    It’s especially helpful for patients dealing with fatigue, brain fog, pain, mood changes, or digestive symptoms when there’s no clear diagnosis. Our goal is to uncover what’s behind the symptoms and guide you toward meaningful, individualized solutions.

  • We use select functional labs to gain deeper insight into how your body and brain are functioning—especially when traditional tests haven’t given you answers.

    Tests we commonly use include:

    • Micronutrient testing – for vitamins, minerals, and antioxidant status

    • Neurotransmitter testing – to evaluate chemical messengers affecting focus, mood, and regulation

    • Circadian stress hormone testing – to assess adrenal rhythm and cortisol patterns

    • GI Map testing – a comprehensive stool analysis to assess gut microbiome, digestion, inflammation, and more

    These tools help us develop more targeted treatment plans, often in cases where patients have been told “everything looks fine.”

  • We don’t charge extra for ordering functional lab tests—there’s no markup.

    You’ll work directly with the lab regarding test costs, payment, and any insurance or HSA/FSA options they offer. As part of our concierge-style care, we’ll interpret your results thoroughly and explain what they mean within the context of your symptoms and goals. That review is billed at our standard visit rates.

  • We use a tool called CNS Vital Signs to assess real-time brain function through a series of interactive, computerized tests. This includes evaluation of:

    • Attention and focus

    • Memory

    • Executive function (like planning and processing)

    • Cognitive flexibility and speed

    It gives us a snapshot of how your brain is working right now—not just how you describe your symptoms. We use it to better understand concerns like ADHD, brain fog, post-concussion changes, and more.

Still have questions? Contact us!